What is an eye emergency?

The following requi​res urgent attention:

  • Sudden loss of vision
  • Sudden distorted vision
  • Curtain or shadow obscuring vision
  • Flashing lights
  • New floaters
  • Ocular pain
  • Foreign body in the eye
  • Corneal abrasion
  • Red eye with pain
  • Red eye with light sensitivity
  • Sudden loss of side vision
  • Sudden double vision that does not go away
  • Sudden change in pupil size in one eye
  • Sudden loss of colour vision

The following are less urgent but require attention:

  • Red eye and discharge with no pain, no light sensitivity and normal vision
  • Watery, itchy eyes
  • Lid infections such as styes or crusty lids

Please contact our office if you have any of the above at 613-692-3581. 

If you have an ​eye emergency and we are not available, please take yourself ASAP to one of our local hospitals.  

We recommend the Emergency at the General Campus of the Ottawa Hospital, 501 Smyth Road, Ottawa, ON.  

To book an eye exam or visit our clinic call 613-692-3581

Contact Us

COVID-19 Update : Our clinic is open for all services and we look forward to providing eye care services to our patients with our COVID precautions in place.  All of our services are by appointment only.  We ask that you do not enter our office without an appointment.  If you require optical services such as glasses selection, repair or pick up, you  must call to make an in office appointment with our optical team or arrange curb side pickup.  For product purchases such as eye drops or contact lenses please call and arrangements will be made for delivery or pick up.  For all eye examinations please call our office at 613-692-3581 to schedule an appointment with your optometrist.  You will be asked health screening questions ahead of your appointment and in person when you arrive.  All patients and staff members are required to wear a mask while in the office.  We thank you for your understanding and patience.